Our Courses

Small group training session with business managers learning practical administration skills

Program Overview

Built for the encargado, not the MBA

The Paylendestrio program was designed with a clear question in mind: what does the person who runs the business every day actually need to know?

The answer became four modules — each one addressing a specific area where managers often feel uncertain because no one ever explained the fundamentals. Cash. Stock. Suppliers. People. These are the four pillars of daily business management.

Each module is taught with real examples, practical exercises, and a focus on the specific challenges faced by businesses in Mexico. No jargon, no theory for its own sake — just knowledge that works.

The Four Modules

What each module covers

Close-up of cash register with daily reconciliation forms and calculator

Module 01

Cash Control & Daily Reconciliation

The register is the heartbeat of any business. This module gives you a clear, step-by-step process for managing cash from the moment the doors open to the moment they close — so that the numbers always add up.

How to set up and execute the opening count correctly
Recording sales, returns, and cash movements during the day
End-of-day reconciliation: matching cash to records
Identifying where discrepancies come from and how to address them
Preparing the daily cash report for the owner
Handling petty cash and small expenses without confusion

Employee methodically counting inventory on organized store shelves

Module 02

Inventory Management

Running out of a product that customers ask for every day — or finding your storage full of something nobody buys — are both problems that this module helps you prevent. You'll learn how to keep your inventory working for the business, not against it.

Methods for counting and recording stock accurately
Setting minimum and maximum levels for each product
How to receive and verify incoming goods
Detecting shrinkage, theft, and entry errors
When and how to flag inventory problems to the owner
Practical tools for tracking without complex software

Business manager reviewing delivery paperwork with supplier at store entrance

Module 03

Working with Suppliers

When the delivery truck arrives, you're the one who has to deal with it. This module prepares you to handle supplier interactions professionally — protecting the business from overcharges, short deliveries, and poorly handled orders.

Understanding purchase orders, remisiones, and invoices
How to verify a delivery against the order
What to do when quantities or quality don't match
How to question a price without damaging the relationship
Keeping records of supplier transactions
When to accept a delivery and when to refuse it

Manager leading team briefing with engaged employees in a small business setting

Module 04

Leading the Team

Being in charge doesn't mean being the owner — but it does mean making decisions, resolving conflicts, and keeping everyone moving in the right direction. This module helps you do that with clarity and confidence.